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Terms of Trade

Please find below details of our Terms, Warranty, Return/Refund and Privacy provisions

terms

CURRENCY:

Quotations will be quoted in one of the following currencies: NZ$, AUD$, US$, Euro, British Pound

PRICE:

Quoted Free on Board (FOB) - Auckland, New Zealand

FREIGHT/DELIVERY:

Freight costs are the buyer's care.  If necessary, we can quote for freight costs.  Our preferred courier is TNT (www.tnt.com).

An estimated delivery will be provided at the time of quotation.  Once an order is placed we will provide a confirmed delivery time when we provide our email confirmation and pro forma invoice. 

PAYMENT:

Payment is required in advance prior to shipment.

 

warranty

Micro Imaging Ltd warrants to the original purchaser only, that this microEYE INTERACTIVE videomicroscope (referred to as "the product") will be free from defects in materials and workmanship for a period of two years for optical/mechanical components and one year for electronic/electrical components from the date of delivery. Warranty will automatically terminate if the original purchaser sells or otherwise transfers the product to any other party.

Defective products must be shipped, together with the proof of date of purchase to Micro Imaging Ltd. It is preferable to ship this product in the original shipping container to lessen the chance of transit damage. In any case, the risk of loss or damage in transit is to be borne by the purchaser.

If, upon examination at Micro Imaging Ltd, it is determined that the product was defective in materials, workmanship at any time during this warranty period, Micro Imaging Ltd will, at its option, repair or replace this product at no additional charge, except as set forth below. If this model is no longer available and cannot be repaired effectively, Micro Imaging Ltd, at its sole option, may replace the unit with a current model of equal or greater value.

This warranty does not include service or parts to repair damage caused by accident, disaster, misuse, abuse, negligence, inadequate packing or shipping procedures, voltage inputs outside the stated specification of the unit, or service, repair or modification of the product which has not been authorised or approved by Micro Imaging Ltd.

This warranty is in lieu of all other expressed warranties. If the product is defective in materials or workmanship as warranted above, the purchaser's sole remedy shall be repair or replacement as provided above. In no event will Micro Imaging Ltd be liable for any incidental or consequential damages arising out of the use or inability to use the product, even if Micro Imaging Ltd has been advised of the possibility of such damages, or for any claim by any other party.

 

return/refund policy

Our aim is to provide you with the best product.  However, if for some reason you are not satisfied when you receive your videomicroscope, we urge you to contact us so we can resolve any problem you may have.  Please make contact within seven days of receipt.

If we are unable to come to a resolution acceptable to both parties we will accept the return of the microscope (and all accessories) provided it is returned in the original packaging and is in "as new" condition.  Return freight cost at customer's expense.  Once the microscope is received and is confirmed to be in "as new" condition we will provide a refund (in the currency orginally paid) excluding any freight costs.

 

privacy statement

Your privacy is important to Micro Imaging. This privacy statement provides information about the personal information that Micro Imaging collects and the ways in which Micro Imaging uses that personal information.

PERSONAL INFORMATION COLLECTION

Micro Imaging may collect and use the following kinds of personal information:

  • information that you provide for the purpose of enquiring about or purchasing products or services 
  • any other information you send to Micro Imaging

 

USING PERSONAL INFORMATION

Micro Imaging may use your personal information to:

  • send you products that your purchase
  • send you invoices
  • collect payments from you
  • send you marketing communications
  • publish the name of your organisation on this website as a current user of our products

 

Micro Imaging will not disclose your personal information to any other person/s or organisation except when required to do so by law, in connection with any legal proceedings or prospective legal proceedings and in order to establish, exercise or defend its legal rights.

SECURING YOUR DATA

Micro Imaging will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

UPDATING THIS STATEMENT

Micro Imaging may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

OTHER WEBSITES

This website contains links to other websites. Micro Imaging is not responsible for the privacy policies or practices of any third party.

If you have any questions about this privacy policy or Micro Imaging's treatment of your personal information, please write to:

  • by email to jo@microimaging.co.nz
  • by post to: Jo Beddek, Micro Imaging Ltd, PO Box 124, Mangonui, Northland, 0442, New Zealand